英文电子书|101 Creative Problem Solving Techniques: The Handbook of New Ideas for Business
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书籍英文名：101 Creative Problem Solving Techniques: The Handbook of New Ideas for Business
书籍作者：James M. Higgins
书籍简介：Very helpful book and I give it 5 stars for easily fulfilling its purpose, i.e. an introduction to many of the problem solving techniques, and I highly recommend it for that purpose. This book does not go into a comprehensive discussion of the various techniques, nor was it intended to, but it does give a very good introduction to each and you can research further those techniques you would like to use. I have researched some of them on the internet (free of charge).
He categorizes the techniques by function (in other words, he presents the various techniques in the particular stage of the problem solving process in which they are most effective) and gives you an excellent summary in the Appendix.
I have read quite a few books on Problem Solving / Decision Making and they all come down to Divergence and Convergence, or Creative and Critical thinking. One book I read (Psychology of Intelligence Analysis) made the very good point that creative and critical thinking are both absolutely necessary in the problem solving process, however, in his words, they do not mix well. You must consciously and diligently halt all criticism and judgment, no matter how small, during the divergent phase of the problem solving process – “deferred judgment”. This is the foundation for any productive brainstorming session, or even any individual analysis of a problem. There will be plenty of time to evaluate later on.
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